Safety
- Home
- Safety
- Safety
High Standards = Safe Travelers
At Monarch Black Cars, we’ve always said you shouldn’t have to sacrifice safety for convenience. Our extensive vetting process ensures that your chauffeur will be experienced, registered, licensed, background-checked, and fully insured. You’ll receive a text & email with your driver’s name, car model, and real-time location tracking before pickup. Your vehicle will be spotless, luxurious, comfortable, and well-maintained.
Professionals Vetted & Insured
All Monarch Black Cars drivers are registered, licensed, and in good standing with their local authorities. We require thorough and extensive background checks conducted by local government authorities or administered by Monarch Black Cars.
Technology Keeping You Informed
Our drivers use our mobile driver app which provides Monarch Black Cars, our passengers, and their travel managers with the driver’s name, vehicle type, and real-time GPS tracking.
- Safety
Professional Drivers
Impeccable Vehicles
Our drivers have a minimum of two years of commercial driving experience and a pristine driving record. All vehicles are inspected and cleaned daily by our garage teams. Additionally, all chauffeurs are equipped with the tools needed to keep the vehicles clean between each client. The car that picks you up will be luxurious, meticulously maintained, smoke-free, and sleek black-on-black.
Feedback Quality Assured
At Monarch Black Cars, we continually review our chauffeurs through surprise audits, detailed customer feedback, and performance scorecards. Passengers can share feedback instantly through our mobile app or at the conclusion of their ride. Every review is carefully monitored to ensure we consistently deliver exceptional service.
Insurance Peace of Mind
Passengers are protected by a $1 million liability insurance policy backed by AM Best’s A+ rating. As a privately held company, Monarch Black Cars is able to put service first. We are not driven by shareholders or investment firms — our focus is entirely on delivering safety, comfort, and exceptional service to our clients.
- Safety
Customer Data
Protection & Privacy
Monarch Black Cars maintains full PCI compliance, meeting rigorous requirements to ensure your data is protected in a secure environment. We comply with global privacy protection laws, including GDPR, and our IT team continually updates and strengthens our platform to keep your information safe.
- Safety
Ride With Monarch Black Cars
Safety & Privacy
Safe, clean & disinfected vehicles. Fully licensed, trained, drug tested, background-checked, & insured drivers. PCI & GDPR compliant. Discreet & Professional.
Flexible Booking
Book by phone or website, for yourself and your team. Preferred rewards program available exclusively for travel arrangers.
Customer Service
Contact our professionally trained customer service team and get the personal help & care you deserve. Ask about our dedicated meetings and event team.
Extensive Services
Corporate travel, point-to-point or hourly rides, shuttle service, airport rides with flight tracking, roadshows, group & event transportation, destination management.